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Privacy Policy


Duodecad IT Services Luxembourg S.à r.l. ('') with the registered address at 44, Avenue John F. Kennedy, L-1855 Luxembourg, Grand-Duchy of Luxembourg provides the following Privacy Policy to inform the user of about policies and procedures regarding the collection, use and disclosure of personal information.

1. Personal Information

  • 1.1.I hereby authorize to process technical data related to my visit to the website and my personal data, including sensitive data (eg. year of birth), provided by me or collected during the registration process in accordance with the present Privacy Policy, during the period of my subscription with and after cancellation of my subscription during the period necessary for to comply with legal requirements.
  • 1.2.I have not and will not provide any false information and/or documents to Therefore, I recognize that has the right to, immediately and unilaterally, terminate the present agreement upon the slightest suspicion of forgery.
  • 1.3.I allow all my data to be inspected by, randomly, resorting to any existing means for such effect. Notwithstanding, I am aware that it is not their duty to proceed with such inspection and said entities will not be considered responsible, either jointly or severally, in case of my unlawful conduct.

2. Cookies

  • 2.1.I agree and authorize to obtain and store information automatically from my computer used to visit website (with use of cookies and similar technologies). may track the subscriber’s visit to the website by giving a choice to accept Cookies when entering. Cookies help to collect anonymous data by tracking user trends and patterns.

3. Collected Information

  • 3.1.I agree and allow to collect, process and communicate to its processors, including the processors situated in countries not ensuring an adequate level of protection according to European Commission, the following types of data/information related to subscriber: information that the subscribers voluntarily provide to and/or authorize to view, such as names, email address, address, date of birth and other miscellaneous account information submitted through forms, number of visits and areas of pages visited by the subscribers. Software and hardware attributes might get logged, along with any other data that can be gained from the general internet environment, such as browser type, IP address, etc.
  • 3.2.Chat communications, e-mails to Staff along with messages to Broadcasters . also keeps chat client logs with broadcasters for a limited period of time.

4. Usage of Collected Data

  • will use the data collected from the subscribers for mainly general purposes, such as improving services, contacting the subscribers, customizing the website content, research behavior patterns to improve the subscribers’ user experience and for promotional marketing purposes, to the extent allowed by law.
  • does not rent, sell, trade, share or otherwise transfer information to outside parties except the communication to Patrick Arundell Horoscopes Group companies and services providers in order to ensure the good functioning of services.
  • does not allow its broadcasters to record or capture the members’ personal camera feeds during face-to-face communication. Such action is prohibited on the website.

5. Data Protection

  • takes serious security measures to grant maximum protection to information against unauthorized access, modification, disclosure or deletion of data. The subscribers’ details are always protected by highly sophisticated security system.
  • guards the subscribers’ information on electronic and physical levels.
  • 5.3.Besides using its own security software and mechanisms, also incorporates the most advanced security technologies available in order to ensure maximum safety of its subscribers.
  •’s system meets the security standards of PCI DSS, a standard set by Visa/MasterCard laying down stringent requirements.
  • employee's access to any personal information of subscribers is extremely limited and they are bound by confidentiality obligations. Therefore, they might be subject to disciplinary measures, including the termination of their contracts and in serious cases even criminal prosecution should they fail to meet these strict obligations.
  • 5.6.The subscribers may ask for confirmation of any personal information that process and ask for rectification of any incorrect personal data (such as date of birth). If the subscriber would like to oppose the processing of personal data by, he/she is entitled to cancel his/her subscription on at any time as described above.
  •, upon reception of the above mentioned request, will communicate the personal data concerning the subscriber to the email address provided during the registration process on shall be held harmless in case the right, foreseen in the previous clause, is exercised and the personal data is lost or subject to unauthorized access.

By registering on the website you agree to the above mentioned.